Wax On Policies

PUNCTUALITY 

Wax On staff  will arrive at the confirmed event location 30 minutes prior to the  scheduled start time. An adult must be present during the set up process.  It is our goal to begin each event  at the scheduled time. To ensure each participant has the sufficient time to create their candle, Wax On participants must be present no later than 15 minutes after the scheduled start  time.

AGE REQUIREMENTS

Wax On provides service for participants  Parties ages 10 and older. Participants 17 years of age and younger will need to be accompanied by an adult during the party.  

CANCELLATION 

 We know things happen, and we want to ensure each experience is a fun and memorable one.  If you already booked an event , but need to cancel, your booking can be transferred to another date within 120 days of the original booking date. 

Please Note:

We take pride in helping to create a candle making experience that will last for years to come.   Wax On experiences are created in safe, and positive environments. We reserve the right to cancel or discontinue an event in progress.